Shipping Policy

SHIPPING POLICY

Below you will find the average delivery times for all our orders:

  • After an order has been placed, we require 1 to 3 business days to process it. On weekdays, this is usually completed within one business day. However, if you place an order on Friday evening or during the weekend, processing may take a little longer.
  • Once your order has been processed, it will be shipped. The average delivery time is 8 to 12 business days.

We aim to make the ordering and delivery process as simple as possible for our customers. If you have any questions or comments, please feel free to contact our customer service team. Below you will find further information about how your order is processed and delivered.

Placing an Order

The ordering process at Mayford London has been designed to be as simple as possible. Visit the page of the product you would like to purchase and add it to your cart by clicking the “Add to Cart” button.

Please check carefully that you have selected the correct options. If everything is correct, click the “Checkout” button.

On the information page, enter your contact details and delivery address. Make sure all information is correct, then click “Continue to Shipping”.

On the shipping page, you will have another opportunity to check your address details. You will also see that delivery is completely free. As a thank-you to our customers, we always cover all shipping and delivery costs. Then click “Continue to Payment”.

At checkout, you can choose from several payment methods. At Mayford London, all payment methods are protected by SSL encryption, providing you with a secure payment environment:

  • Credit/debit card (AMEX, Mastercard, Maestro, Visa)
  • Apple Pay, Google Pay
  • Shop Pay

After selecting your preferred payment method, click “Complete Order”. You will be redirected to the relevant secure payment environment. Follow the instructions to complete your order. If you experience any issues, please feel free to contact our customer service team.

Shipping Costs

We cover the shipping costs for every order. All our products are delivered to your home free of charge, with no minimum order value required.

Shipping Your Order

Found the perfect product on our website? Naturally, you’ll want to receive it as quickly as possible. That’s why we do everything we can to process and ship your order as quickly as possible.

To offer our products at fair prices, we have chosen to consolidate parcels and ship them together once the minimum shipping quantity has been reached. We appreciate your understanding and your contribution towards a more sustainable and environmentally conscious approach.

Please note: Like many online stores, we are currently experiencing a high volume of orders, which may result in delivery delays. Please keep this in mind when placing your order. We are doing everything we can to dispatch your parcel as quickly as possible.

If you would like your order to be shipped on the same day, please contact us by email. Our customer service team will be happy to advise you and find the most suitable solution.